Here at Security Partners, our monitoring specialists are the heart and soul of our operation.
What does it take to be a Security Partners Monitoring Specialist? Of course there are the normal requirements you would expect: a pleasant personality, positive attitude, and intelligent demeanor; but most important is a dedication to our mission and core values.
Our monitoring specialists work on the front lines, fielding alarms and calls from your most important asset… your customers. To be a member of the Security Partners Monitoring Team, we look for those special individuals who go above and beyond on a daily basis to ensure that we are treating your customers just like you would. Because of our ability to customize scripts based on your wants and needs, every interaction our monitoring team has with your customers is done to your specifications.
Those who are chosen to join our team of monitoring specialists undergo rigorous training before they are allowed to serve our dealers. In addition to requiring each new specialist to attain a CSAA Level I certification, we also hold meetings before each shift to keep them up to date on our dealers needs. Team members are also encouraged take part in regularly scheduled product and service training, ensuring they fully understand the marketplace trends.
If you think you have what it takes to join our team, please take a moment to browse our online Career Center.