Mastering Data with BoldNet Neo

September 7, 2018

Keeping and analyzing data provided by our Central Station will help you reduce attrition, improve customer service, and increase your service revenue. One of the way we can help you master your data is by providing you a Dealer Health Report.

 

Having a healthy Central Station account to streamline your services you must have the following key data.

 

Customer/Site Name

Type of System

premise/Contact Phone Numbers

Passwords

PSAP - Public Safety Answering Point

Timer Test Supervision

Zone Information

Event Procedures

 

To ensure that you have the most critical and up-to-date data it is important to make the Dealer Health Report a part of your monthly or quarterly cleanup work. Your report will allow you to identity your chronic problems. In order to best manager your chronic problems, we suggest that you take the following steps. This will help to improve efficiency in your communication and reduce the annoyance factor of repeated phone calls.

 

Review your options with Dealer Support

Action Pattern Programming

Template Application

Email Auto Notification Options

Text Message Options

Push Notification Options

Auto Log Signaling

 

Make an effort to go the extra mile and learn more about your customers and how often Central Station is communication with them and why. To learn more about analyzing and mastering your data please contact our Sales Department at 855.655.7685 or at sales@securitypartners.com

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