There are many options when it comes to looking for a wholesale central station monitoring service – from small local businesses, to large corporate behemoths, and everything in between. This can make it difficult to make a decision about which company will be the best partner for your business.
As a leading wholesale central station monitoring service, want to help you narrow your choices. Read on to learn about three important things to look for in a monitoring company.
1. Redundant Monitoring Centers
This is an important one. If your monitoring service only has one central station and disaster strikes, your customers’ service will be offline. That’s why you should look for a partner who has at least two locations that are preferably in different parts of the country.
At Security Partners, we have three fully-interconnected and fully-redundant monitoring centers. Our facilities are in three different time zones and are powered by three different national power grids. Signals are seamlessly routed between all our locations, and this insulates us from any situation that could hinder our ability to respond to you and your customers.
2. Mission-Critical Technology
Does your provider have both primary and back-up generators? Do they have multiple uninterruptible power supplies? Do they have redundant HVAC and building automation systems? If not, a simple power outage could knock them offline. When it comes to IT, telephony and communications infrastructure, ask your provider about whether their system includes any redundancies, and how easily they can route signals and provide staff to a back-up location in the event of an outage.
Protecting our facilities from these types of situations was first and foremost in our thinking as we designed our facilities and infrastructure. We have multiple redundant generators, uninterruptible power supplies, and back-up systems on our back-up systems in order to keep our central stations up and running 24/7/365 no matter what.
3. A Team You Can Count On
Failsafe technology and redundant infrastructure is only as good as the team operating it, and this is a key consideration. Look for monitoring centers that have the right industry certifications, and trained, certified staff. Look for membership in national trade organizations to show that they abide by member codes of conduct, and are part of known, accountable groups.
We’re members of the Electronic Security Association and The Monitoring Association and the National Fire Protection Association, as well as many state and local associations across the country. Plus we’re UL Listed, FM-Approved and TMA 5-Diamond-Certified. All of this means that you can count on our team, our facilities and our technology to support your business and your customers under any circumstances.
Ready to Learn More?
These three things are of the utmost importance when you’re looking for a wholesale central station monitoring center. So if you’re looking for a partner that you can count on to support your business and provide unmatched peace of mind to your subscribers, contact us today. We look forward to hearing from you and learning how we can help your business.