As a busy alarm system dealer, you are not only responsible for protecting your customers’ most valuable assets, their homes and businesses, but also the loved ones, pets, inventory and valuables that reside within. We know that customer satisfaction is of the utmost importance when it comes to running your business. That’s why the ability to offer your customers as many services and integrations as possible not only helps you grow your business but also gives your customers peace of mind.
So, how can a wholesale alarm monitoring service help you achieve growth and customer satisfaction? Read on to learn more.
- Add Value with a Variety of Services
When you can provide an array of monitoring services, you’ll be able to upsell your prospects and create packages that will boost your bottom line. With alarm, fire, security, medical and video monitoring services available, we’ll help you learn the best practices that other dealers use to maximize recurring revenue.
If you’ve got residential clients, we can help you expand into commercial alarm systems, if you’re doing security and fire monitoring, we’ll help you add video monitoring into your mix. The more options you have available as a dealer, the more you’ll be able to put the right proposal in front of the right prospect and generate more revenue.
- Provide Customers with Convenience and Control
Residential and commercial customers alike want access to information about the security of their property at their fingertips. Whether it is the ability to integrate their security system with other smart devices, to activate their alarm system remotely, or manage other smart home features such as lights and temperature, customers have come to expect greater control and convenience.
At Security Partners, we support all smart home and commercial integration platforms. And that means we can help you resell these integrations to your customers. With easy-to-use mobile applications, you can enable your customers to check alarm status and control their homes or businesses from a simple smartphone, tablet or desktop interface.
- Differentiate with a Best-in-Class Team & Technology
Your prospects want to trust you as a provider and know that you have their best interests in mind. They rely on you to keep their families, valuables, employees and inventory safe. That’s why from video and alarm to PERS and beyond, you can count on our team to be on call 24/7/365 and to respond to calls quickly and professionally. We’ll even answer the call using your business name to build trust and reinforce your brand to your customers.
At Security Partners, our TMA 5-Diamond Certified team provides best-in-class service that gives you peace of mind as the dealer and enables your customers to feel safe. We apply custom protocols for each account, client, and/or signal through a fail-safe IT, telephone, and communications infrastructure that is fully-redundant and interconnected. And thanks to the latest video analytics technology, when alerts hit our monitors, we respond quickly with First View in under 10 seconds and First Action within 20 seconds.
- Operate Your Business More Efficiently
When you need access to client information, you need it now. And that’s just one of the ways our BoldNet software platform makes you a more efficient dealer. With BoldNet you can see the same data as our Alarm Monitoring Operators, in real time. You can view history, check status, access keyholder contact information, place systems on test, and much more. You’ll also be able to set up more clients faster, perform more timely service calls, and ultimately increase your productivity and profitability.
Ready to Learn More?
Whether you are looking to grow your business, expand your services, or increase customer satisfaction, our team is here to help. To learn more about residential alarm monitoring services, contact us today. We look forward to partnering with you!