How Dealer Support Can Make or Break a Wholesale Central Station Monitoring Service

So, you’re looking for a wholesale central station monitoring service that can help your business grow? It’s important to ask any provider you’re considering to describe their dealer support services. This is an important consideration because even the most technologically-savvy wholesale central station provider won’t deliver without a dedicated dealer support team and a commitment to total customer service. In fact, the absence of a quality dealer support group working on your behalf can negatively affect your bottom line.

Why is this so important? Read on to learn the ways that a great dealer support team can help your alarm installation business thrive.

  1. Make it easier to attract new customers
    An effective dealer support service will provide tools and strategies to help you attract and land new clients, as well as retain your current clients. From assisting you in offering expanded services, to pricing suggestions, to providing marketing materials, sales resources and more, a strong dealer support team can help you maximize your revenue and boost your bottom line.

    At Security Partners, we are committed to helping you grow your business. Whether that means helping you to implement new processes, identify new revenue streams, or reduce your operational costs, we believe that our success depends on the success of our dealers. Working together with you as a true partner, our one-on-one Business Development Managers and broader dealer support staff will do whatever it takes to help your business thrive.
  2. Make it easier to migrate accounts.
    The best dealer support teams make it easy to migrate your accounts. From initial shell setup, to testing, to verification of status, the right partner will do the busy work for you so you can focus on running your business.

    At Security Partners, our team will handle this critical task for you, so you can be sure the data entry to get your accounts set up correctly will be accurate, and your transition will be seamless. In fact, when it comes to migrating accounts we’ll do all the legwork for you – leaving you free to focus on running your business.
  3. Make it easier to manage accounts.
    Providing excellent dealer support requires having industry-leading technology systems in place to help you manage and maintain your customers. Our cloud-based BoldNet software puts all the vital information right at your fingertips, giving you full visibility into all of your client’s current status and operational needs. You see the same data that our alarm monitoring operators see in real time from any location.

    From shell setup, to individual system status, to keyholder contact info, to putting systems on test, our software allows you to be more efficient – to set up clients faster and perform more timely service calls. Our system gives you the ability to work ON your business rather than IN your business, increasing both productivity and profitability.

Ready to Learn More?
As you have read, there are many benefits of working with a wholesale central station provider that offers a high level of dealer support. To learn more about our dealer support services, contact us today. We look forward to hearing from you and helping your business grow.


Wholesale Central Station Monitoring From Three Fully-Interconnected, Fully-Redundant Locations

Lancaster, PA
San Antonio, TX
Las Vegas, NV

Mailing Address

PO Box 1706
Lancaster, PA 17608

Contact Info

Tel: 800.551.7879
Fax: 717.481.6380